Healthcare operations
Administrative support for medical practices — delivered as documented workflows, not billable hours tied to one person.
Short answer
Doxcta provides managed virtual medical assistant support for the non-clinical side of medical practice operations: calendars, operational inbox, meeting coordination, logistics, referral partner records, and non-clinical document preparation.
We do not handle clinical scribing, patient intake, triage, prior authorisation, medical billing, or coding. Clinical work stays with qualified staff — we handle the administrative load that consumes your week without touching patient care.
The work is scoped explicitly during onboarding. Typical workflows include:
You buy defined services rather than a person's time. Work runs against documented SOPs with backup coverage and weekly reporting — the same model described on our how we work page.
Onboarding takes roughly two weeks: we audit your existing workflows, document them, configure access at least-privilege levels, and agree escalation rules before work starts.
When someone is unavailable, coverage is handled internally. The process does not depend on one individual's memory.
Scope boundaries are stated plainly because they matter in healthcare:
A 30-minute discovery call will tell you whether we are the right fit — and if we are not, we will say so.
FAQ
Book a 30-minute discovery call. No pitch deck, just an honest assessment of your operations and scope.